Centralize Your Communications
with The Pro Plan.
5-to-9 Paramount MD Assistants
- Efficient Call Handling: Our dedicated assistant ensures every call is attended to promptly, enhancing the patient experience.
- Live Online Chat Transfers: Seamlessly transfer chats to our experts for immediate assistance, delivering top-notch customer service.
- Bookings and Appointments: Schedule appointments effortlessly during calls, improving patient convenience and satisfaction.
- Call Recordings: Keep a record of conversations for quality assurance and to ensure exceptional customer service.
- Multi-Channel Consolidation: Manage all communication channels in one place, including email, SMS, phone, voicemail, and messaging platforms, for a seamless and responsive customer service experience.
- Comprehensive Call Management: We handle both inbound and outbound calls, ensuring that every patient inquiry is addressed promptly.
- Appointment Management: Our team manages appointments, making it easy for patients to schedule visits and enhancing their overall experience.
- Insurance Plan Verification: Verify insurance plans to streamline patient billing processes, contributing to efficient and transparent customer service.