Paramountmd

Privacy Policy

Last Updated: 7/2/2025

Paramount MD LLC (“Paramount MD,” “we,” “us,” or “our”) is a digital content and SaaS platform that helps medical professionals and practices grow their presence through marketing automation, creative services, and CRM systems. This Privacy Policy outlines how we collect, use, and protect your data when you use our tools, services, and communication platforms.

 

SMS/MMS Messaging Consent and Compliance (A2P Section)

A2P COMPLIANCE
Our SMS/MMS messaging practices adhere to A2P (Application-to-Person) standards, ensuring responsible, compliant communication across all customer touch points.


DATA USAGE
We collect and use personal data strictly for service delivery, client support, account management, and relevant communication such as campaign updates and offers.


CONSENT FOR SMS/MMS COMMUNICATION
By providing your phone number, you consent to receive A2P-compliant SMS/MMS messages from Paramount MD, including service updates, billing alerts, educational content, and promotional information.


OPT-IN AND OPT-OUT PROCEDURES
Opt-in by providing your phone number and agreeing to receive texts by responding “START” or “SUBSCRIBE.” You may opt-out at any time by replying “STOP.” A final confirmation message will be sent upon successful opt-out.


MESSAGE TYPES AND FREQUENCY
Message frequency is limited and may include appointment confirmations, service notifications, campaign updates, and educational messages—no more than one message per day unless explicitly requested.


MESSAGE AND DATA RATES
Standard text message and data rates may apply depending on your mobile carrier.


AGE RESTRICTION
We do not knowingly collect or transmit personal information via SMS/MMS from individuals under 18 years of age.


DATA SECURITY
All messages and data collected are safeguarded using best practices aligned with A2P, CTIA, and applicable data privacy standards.


AUTOMATED SYSTEMS AND THIRD-PARTY PROVIDERS
Some communications are sent via automated systems integrated into our CRM and marketing platforms. All third-party vendors are required to comply with confidentiality and A2P regulations.


LEGAL COMPLIANCE AND POLICY UPDATES
Our privacy and communication policies comply with applicable data privacy and telecommunications laws. We update our practices regularly to reflect changes in compliance requirements.


CTIA GUIDELINES ALIGNMENT
Paramount MD follows CTIA guidelines to ensure transparency, consent, and security in all SMS/MMS interactions.


Information Collection and Use

 

Information You Provide
We collect data when you:

  • Create an account

  • Schedule a call

  • Subscribe to services

  • Fill out a form

  • Engage with our content or platform

This may include your name, email address, phone number, practice name, marketing preferences, and other voluntary information you share.

Information Collected Automatically
When using our platform or visiting our website, we collect:

  • IP addresses

  • Browser types and device IDs

  • Access times and pages viewed

  • Referral sources and usage patterns

We may also use cookies, pixels, and other tools for performance analytics and advertising optimization.

Information from Third Parties
We may supplement your data with information from trusted sources such as analytics tools, payment processors, and compliance platforms.

How We Use Your Information

We use your information to:

  • Deliver services and support

  • Provide onboarding and training

  • Send alerts, updates, and content

  • Improve platform functionality and user experience

  • Conduct analytics to improve marketing performance

  • Comply with legal requirements and A2P/CTIA standards

We may also use anonymized or aggregated data to improve platform performance or for business intelligence purposes.


Advertising and Analytics

We work with partners to deliver relevant advertising and track analytics. These partners may collect information using cookies, device IDs, and tracking pixels. You can opt out of certain data collection at www.aboutads.info/choices or manage preferences in your device settings.


Security

We take data protection seriously. Paramount MD implements appropriate technical and organizational measures to secure your personal information from unauthorized access, loss, misuse, or disclosure.


Policy Changes

This Privacy Policy may be updated periodically. We will notify you by updating the date above and, where applicable, sending an email or alert via our platform. Please review this policy regularly.

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